Please email us at [email protected] before returning the products.
Items need to be shipped back to us in resale-able condition. The return package must be shipped back within 14 days after receiving. Return postage is responsibility of buyer. Once we receive it, we will refund you the item’s value within 3 business days.
We offer free exchange. The return package must be shipped back within 10 days after receiving. If you ship it with traceable service or can provide us a prove that you ship the package back to us, we can ship the new package to you directly without having to wait for the returned package to arrive. The exchange package will be shipped to you for free with untraceable airmail. The shipping time will be the same like your first package.
✖ All sales for custom items and plus size items are final. Return and exchange aren’t available ✖
✖ Size 2XL and 3XL items aren’t available for return and exchange. ✖
If you wish to cancel your order, please contact us within 12 hours for a full refund. Otherwise, partial refund will be given. Cancellation isn’t possible after the package is shipped. Items will need to be returned to us for a refund.
Refund will be given after 4-8 weeks (depends on where you live) after the shipping date if the package isn’t delivered.